First Annual Xerox Legal Symposium Service Contracts: From Negotiation To Managing Relationships
Canadian Corporate Counsel Association - Ontario Chapter | Original Program Date: November 17, 2015
Join our expert panel who will discuss challenges and tactics for establishing and maintaining effective relationships between your organization's internal clients and its service providers. Gain tools on how to negotiate boilerplate service agreements, understand key concepts, hone your issue spotting skills and understand which provisions can often be easily negotiated. Also, learn how in-house counsel can best facilitate these negotiations and maintain good working relationships between all stakeholders after the initial agreement is finalized.
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12:30 pm
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Beyond the Template: Crafting Creative Compromises
Daniel Bourque, Senior Corporate Counsel, Xerox Canada (Moderator)
Antonet Kovacevic, Senior Counsel, TD Bank
Matthew Snell, Deputy General Counsel, IBM Canada
George Takach, Senior Partner, McCarthy Tétrault LLP
Negotiating services contracts can be a protracted affair with many unique challenges. In-house lawyers can help overcome many of these obstacles.
- Spending Time on What Matters: Ensuring proper alignment between business objectives and legal terms
- Reaching Across the Table: Effectively overcoming obstacles in contractual negotiations
- Paving The Way for the Future: Laying the foundation for a fruitful partnership for years to come
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1:15 pm
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Making it Work: Effective Collaboration between Partners
Dorothy Quann, VP and General Counsel, Xerox Canada (Moderator)
Karin McCaskill, SVP and General Counsel, Sobeys
Ernie Philip, SVP Services, Xerox Canada
Alexandra Warly, V-P & Chief Counsel, Global Services, Manulife Canada
Issues will arise during the term of a services contract, such as pricing, changing the scope of a service level agreement. In-house counsel play a key role in maintaining a mutually beneficial relationship between the parties post-closing.
- Dealing With It: Addressing issues pro-actively in the spirit of partnership
- Continuity: Retaining key stakeholders throughout the duration of a contract
- Working Together: Preserving the long term relationship between service provider and client in spite of some of these issues
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PROGRAM CHAIR
Daniel Bourque, Senior Corporate Counsel, Xerox Canada
With special remarks from Laila Brabander, Vice President, Canadian 3rd Party Manager (Casualty and Specialty), Chubb Insurance Company of Canada and Chair, CCCA Ontario Chapter.
Sponsored By:
