Alternative Dispute Resolution | Original Program Date: November 23, 2016

Canada prides itself on being a diverse society that welcomes and encourages people of various cultural backgrounds. In this increasingly multicultural environment, it is not uncommon for you to find yourself in a cross-cultural situation where clients are bringing different cultures to the table. Misunderstandings, biases, stereotypes, and a lack of appreciation for different cultures and their reflections in the actions of your clients may negatively impact the ADR process, perception of fairness and ability to resolve legal disputes.

Whether you are acting as counsel, mediator or arbitrator, join our expert panel to unravel the implications and importance of cultural competency in your ADR practice, including:

• What is cultural competency and why does it matter?
• Why is it important for lawyers and ADR professionals to enhance their cultural competency?
• How can cultural competence improve your relationships with clients and opposing parties to help you better resolve   disputes?
• Simple strategies for becoming more culturally competent

PROGRAM CHAIRS

Eric Gossin, Stancer Gossin Rose LLP
Nicole Stewart Kamanga, Nicole Stewart Kamanga Family Law and Mediation

SPEAKERS

Christa Big Canoe, Aboriginal Legal Services of Toronto
Christine Kim, Christine Kim Mediation