CBA SKILLED LAWYER SERIES 2017
Avoiding Communication Breakdown With Your Client
Litigation is one of the main practice areas where clients sue their lawyers because of communication breakdown. Fortunately, there are various communication strategies that litigators can implement so that their clients are properly informed and know they are being treated fairly. This session offers practical tips for understanding your clients’ goals, managing their expectations, and ensuring timely and honest communication.
After this webinar, you will be able to:
- Set the stage for effective communication throughout the lawyer-client relationship
- Develop strategies for demonstrating that you are on the client’s side while offering an honest assessment of options and risks
- Handle communication challenges such as language difficulties and competency issues
- Appreciate the advantages of discussing fees with clients, and how this approach leads to better payment results
This is the 3rd session of the Essential Skills for Litigators webinar series.