CBA Better Client Service Series

Mar. 7 - Apr. 19, 2017
Online



Presented by the CBA National Access to Justice Committee

Introducing the CBA’s brand new Better Client Service Series – three webinars designed to help you establish and maintain effective relationships with your clients.
 
Our experienced faculty will walk you through best practices related to three key components of the lawyer-client relationship: the intake process, the limited scope retainer, and client correspondence.
 
After participating in this series, you’ll know how to:

•         Use client intake procedures to identify long-term needs and build client capacity
•         Understand the practical application of limited scope retainers and the associated professional responsibilities
•         Draft correspondence that encourages your clients to have realistic expectations and make effective decisions
 

PROGRAMS


 

Lasting Client Relationships: Intake Strategies that Build Long-Term Trust
March 7, 2017  (Recording available)

Made-to-Measure Legal Services: The Power of Limited Scope Retainers
March 29, 2017  (Recording available)

Intelligent Client Communications: Empowering Your Clients Through Clear Legal Writing
April 19, 2017  (Recording available)


FACULTY


 

 

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    FORMAT
    Recordings


    COST
    CBA members: $125

    Non-members: $250
    Plus applicable taxes


    COST FOR THE
    FULL SERIES
    (3 programs):

    CBA members: $300
    Non-members: $600
    Plus applicable taxes

     

    GROUP RATE
    Individual Webinar: $1,500 
    Plus applicable taxes

    Full Stream: $4,000
    Plus applicable taxes

 

CONTACT INFO

pd@cba.org
613-237-2925; 1-800-267-8860

FAQ & Cancellation