The Problem With Problem Solving

Presented by the CBA Alberta Alternative Dispute Resolution (South) Section

ADR professionals are excellent problem-solvers. And that works well, because clients come to us for help solving a problem, right?! But have you ever met client resistance to your efforts to problem-solve? Have you puzzled over a client’s reaction when you're "just trying to help!"? In this webinar, we will learn to notice and work with resistance so that we can more productively engage in those difficult moments. And - bonus - your expertise with problem-solving will still be important, but it will know its place. (Problem-solving gets way too much attention in our line of work!)

PRESENTER

Jacinta Gallant (Lawyer, Mediator, Educator, and Speaker)

MEETING DETAILS

Participant Disclaimer
All materials related to this event are for the sole use of the registrant, and may not be copied, reproduced, uploaded, posted, publicly displayed, translated, distributed, shared, modified, made available on a network or other website, used to create derivative works, or transmitted in any form or by any means whatsoever without the prior express written permission of the Canadian Bar Association.

Cancellations made no later than 48 hours before the event are eligible for a refund. On-demand or non-subscribers who confirm and do not attend will still be charged the registration fee. Section subscriptions are non-transferrable, nor are substitutions permitted at meetings. You must be a current national CBA member to attend.