Legal Department – Performance and Metrics
Presented by the CBA Alberta CBA In-House Lawyers (North) Section
On Demand. Originally presented on May 12, 2026.
Law departments help business get done. They must have strategic impact and they must enable operational results for business units. This session will discuss performance and offer a selection of KPIs that communicate the value of the law department. Richard Stock, M.A., FCG, CMC is a legal services management consultant advising law departments across Canada and internationally since 1994.
PRESENTER
Richard Stock (M.A., FCG, CMC, Founding Partner, Catalyst Consulting)
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