Implementing Virtual Mediation for Conflict Resolution 

Apr. 20, 2020
ZOOM Webinar Online

Veuillez notez, cet événement sera disponible en anglais seulement.

Technical Recommendations, Structuring, Preparation, Best Practices and Ethical Considerations 



Michael F. Welsh QC, FCIArb, C. Med., Q. Arb., Cert. Fam. Arb., Michael Welsh Dispute Resolution
Diane Bell QC, Clark Wilson LLP
Ronald J. Smith QC, Just Family Solution Mediation & Arbitration
Stephen McPhee QC, RLR Lawyers

  Monday, April 20, 2020 1:00 pm - 3:00 pm (Pacific Time)

Members: $125
Non-Members $250.00 (+GST)

PDF Registration Form - Click Here!

CPD Hours: 2 Hours of Approved Continuing Professional Development in BC.
This webinar will provide 2 hours of Ethics, Professional Responsibility and Practice Management.
*Attendance at this webinar qualifies for 2 hours of the mediation accreditation for family law ADR practitioners.


  1. Logistic essentials – platforms, microphones, speakers, and cameras, use of mobile phones and apps - What is recommended and why (focussing on Zoom, which is becoming the preferred platform).
  2. How the technology affects the structure of the mediation – Including the use of:
    • breakout rooms
    • document sharing
    • whiteboards
    • shuttle mediation
    • having private conversations with your client over the computer
    • how to exchange chat notes – whether privately with your client, the mediator, other counsel, or to all participants
    • issues of confidentiality with an online format
  3. How to prepare your client and yourself as counsel for an effective online mediation.
  4. Best practices and ethical issues in mediation using an online format.


About Michael Welsh QC

Michael Welsh, QC was called to the British Columbia bar in 1981 and practises and acts as a mediator and arbitrator in family, commercial and civil law matters. He has been a mediator since 1997. Michael was appointed Queen’s Counsel by the Province of BC in 2017. Based in Penticton, he works primarily in the southern BC interior region including the Thompson-Okanagan and Kootenays, but is happy to travel elsewhere in BC where his services are sought. Holding designations of C. Med. and Q. Arb from ADR Canada, he is a Law Society Certified Family Law Mediator and Family Law Arbitrator and is a civil mediator and arbitrator. Michael is a Fellow of the Chartered Institute of Arbitrators, a member of the Mediate BC Med/Arb Roster, the ADRBC Civil Roster and acts as a mediator for the Law Society in fee disputes between lawyers and clients. Michael is a Bencher of the Law Society of BC, and a Past President of both ADRBC and the CBABC. Between 2017 and 2020 he was appointed by the BC government as a Tribunal Member of the Civil Resolution Tribunal.

About Diane Bell QC
Diane Bell, QC is a partner at Clark Wilson LLP. She is recognized as one of the Best Lawyers in Canada since 2011 in three areas of practice: commercial mediation, family mediation and family law, and has been named by Best Lawyers as Vancouver’s “Lawyer of the Year” for Family Law in 2013 and for ADR and Family Law Mediation in 2015. Diane is also listed in the current Canadian Legal Lexpert Directory as “repeatedly recommended”, attesting to her practical and goal oriented approach to ADR. Diane has garnered a considerable reputation as a formidable mediator with practical business sense. Diane’s mediation practice focuses on dispute resolution of complex financial and often, high conflict cases. She continues her family law practice but it is limited to representation of individuals interested in a discreet and private negotiated settlement. In addition, Diane drafts and negotiates many FLA Agreements.

About Ronald J. Smith QC
At Just Family Solutions, Ron Smith, QC is dedicated to providing cost-effective resolutions of family law legal disputes through arbitration and mediation. Ron graduated from the University of British Columbia law school in 1974, and has practiced in B.C. since 1975.  He was most recently a partner in the law firm Smith Peacock Lawyers in Kelowna, BC.  In 2013, Ron decided to focus his attention on mediation and arbitration to provide the best possible solutions for the Family Law matters of his clients. Ron began practicing mediation in 1985.  He has conducted hundreds of mediations in most areas of law since that time. Ron is a dedicated leader in the British Columbia legal profession. He is a founding Board Member and is a Past Vice-Chair of the B.C. Mediator Roster Society. Ron is also a past Chair and Executive Board Member of the Continuing Legal Education Society of B.C. (CLE). Some of Ron's leadership activities entail teaching and coaching mediation skills for CLE, the Justice Institute of British Columbia, the B.C. Arbitration and Mediation Institute and the National Judicial Institute. Ron is a member of the Mediate BC's Family and Commercial Mediation Rosters.  He is qualified to conduct family mediations and arbitrations through the Law Society of BC.

About Stephen McPhee QC
Stephen McPhee, QC practices in the areas of Civil Litigation, Family Law, and Family Mediation and Arbitration. He has had successful appearances in all levels of court in British Columbia – Provincial, Supreme and the Court of Appeal. Stephen is a highly experienced Family Law practitioner and handles complex financial separations as well as high conflict custody disputes.  He has been appointed as a Children’s Lawyer by the Supreme Court of BC to advocate on behalf of children in family disputes. Stephen has a strong interest in alternate dispute resolution (ADR) and Collaborative Family Law.  He has been the chair of the CBA Nanaimo ADR subsection at various times since 2004. He achieved the Conflict Resolution Certificate from the Justice Institute of BC in 2000 and is a Law Society of BC accredited Family Mediator and Arbitrator.

Acknowledging First Nations Territories
The CBABC acknowledges that the land from which we gather and host this webinar from is the traditional and unceded territories of the Coast Salish peoples, and in particular the Squamish, Tsleil-Waututh and Musqueam Nations, and we encourage  members to explore the rich history and knowledge of Indigenous peoples, and to continue learning about their experience in Canada from the past to the present. 

Technical Instructions
We strongly recommend all participants to check these requirements and run the test atleast a couple of days before the course date in order for the webinar to work properly for you.

ZOOM - Will .will be using Zoom to facilitate this webinar. If you have not used Zoom before, please watch this video prior to the webinar to familiarize yourself with the platform -- Click Here!

• You will be sent the webinar link and log-in instructions 1 day prior to the course date.
• All materials and handouts will be sent to you with your instructions.
• Please ensure your computer speakers are working properly as audio will be delivered entirely over the computer.
• Earphones are recommended for the best sound quality.

Instructions/Course Materials/Handouts
The webinar instructions will be sent to you one day prior by email.

Any and all materials/handouts from the webinar will be sent along with the instructions.

Participant Disclaimer- This is to confirm that you have agreed with the following terms and conditions:
All materials related to this course are for the sole use of the above said registrant, which may not be copied, reproduced, uploaded, posted, publicly displayed, translated, distributed, shared, modified, made available on a network or other website, used to create derivative works, or transmitted in any form or by any means whatsoever without the prior express written permission of the Canadian Bar Association.

Cancellation Policy
Once payment has been processed there will be no refund issued. To cancel your attendance, please contact the PD Department at No refunds will be issued to non-attendees.


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