CBA Ethical Practices Self-Evaluation Tool Webinar Series: Relationship to Clients ii. Client Communication 

Sep. 1, 2018 - Aug. 31, 2019
Webinar Online

Veuillez notez, cet événement sera disponible en anglais seulement.

Relationship to Clients ii. Client Communication

Format: Self-directed Webinar with interactive quiz components
Law Society of BC's CPD Requirement on Online Interactive Programs
Fees: $0.00 for CBA members (+GST) - Complimentary
$159.00 for Non-members (+GST)
 
  The purchase of this Webinar allows one (1) registrant a one (1) week access* to the course.
*Login access begins immediately at the time of purchase.
 
Synopsis

Breakdowns in communication are a major source of complaints against lawyers. Client service issues, which include failures to communicate, amounted to 56% of the complaints received by the Law Society of Upper Canada, now the Law Society of Ontario, in 2012.

In this webinar, you will learn about how civility is an essential part of client communication and how important prompt and regular communication is with your clients. Finally, you will learn how to use retainers as an effective client communication tool.


CPD Accreditation

1 Hours of Approved Continuing Professional Development in BC
Viewing of this recording will provide you with 1.00 hour of the ethics, professional responsibility and practice management component for your Law Society of BC reporting.

Click here for accreditation details from other Law Societies in Canada.
 


Technical Information & Requirements

  • HTML5 compatible web browser is required to view the Webinar.
  • Please ensure your computer speakers are working properly, as audio is delivered entirely through the computer.
  • Earphones or headphones are recommended for best sound quality
 

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    To find the rest of the Ethical Practices E-Learning  webinar series, click here.
 

CONTACT INFO

Professional Development Dept.
Email: pd@cbabc.org
Telephone: 604-687-3404
Toll Free: 1-888-687-3404