The Mindful Lawyer CPD Series: Spring 2017
Module 12: Dealing with Difficult Personalities (Archived Video Stream)

Jun. 7, 2017
Toronto Online

OBA Mindful Lawyer CPD Series PROGRAM | Original Program Date: June 7, 2017

This archived video is complimentary to all OBA members. You will still need to click 'Purchase" to access the video but there is no cost.  If you are a non-member, you can purchase the archived video at the cost listed below.

Dealing with difficult personalities – whether it be clients, colleagues, opposing counsel, or judges – is not a skill that is taught in law school. The good news is that you can work on developing the right tools to help you maintaining professional boundaries by effectively addressing an individual’s behaviour in the moment.

Explore how your own cognitive biases form your perceptions, and at times, create illogical shortcuts and errors. Discover proven conflict resolution techniques which can help you minimize friction before it turns into a disagreement, as well as, various resolution styles to approach different conflict situations. Identify your individual communication style and access relevant resources to help manage your reaction to criticism.

Build on these effective strategies to slowly reduce unnecessary stress in your personal and professional life. Join us in June!


Angelique Palmer, JD (to view bio, click here)


Price CBA Member: FREE
Non-Member: $50*

*plus applicable taxes


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    Viewer Specifications for Archived Video Stream

    • High-speed broadband internet connection
    • Current and updated web browser, that supports HTML5 video
    • If you need to download Adobe Acrobat Reader 10.0+, click here.


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