OBA Audio: General Membership PROGRAM | Original Program Date: July 24, 2024

As lawyers, clients come to us for support during some of the most challenging moments of their lives. This essential program will give you the tools you need to be able to offer that support, and effectively advocate for your client’s needs. Learn from experienced lawyer and advocate, Leanne Goldstein, as she breaks down the steps in client management, from the first intake meeting, and gives you practical knowledge such as:

• What is a trauma response and how might it present in an interview
• Tips for lawyer-client interactions, including emotional safety and building trust and empowerment
• The impact of trauma presentation on litigation proceedings
• How to enhance effective advocacy
• What is vicarious trauma and compassion fatigue, and how to deal with it as a lawyer

This program is essential for anyone working closely with clients. Regardless of your area of practice, you don’t want to miss this!

PROGRAM CHAIR

Emily OKeefe, McLeod Green Dewar LLP

PROGRAM SPEAKER

Leanne Goldstein, Goldstein Law