Managing Workflows and Workloads 

Nov. 4, 2021
Online

Looking to register for the whole 6- part series- click here

 

In-house counsel have seen an increase of 11% in the length of their work week in the last two years. It is time to take specific measures and be more selective in what work you do and how it is managed. By improving your productivity, you and your department will have more time to be more effective in practice management. This session covers:

  • Managing client expectations and service levels – work intake and allocation;
  • Forecasting demand for legal services by category, complexity and client;
  • Practical business planning for the law department;
  • Making changes to service delivery structures and processes;
  • Using satisfaction surveys; and
  • Developing new competencies for in-house counsel at all levels.
 

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    Thank you to our sponsor:
     

    Catalyst Consulting

    DATE AND TIME
    October 7
    November 4
    December 2
    January 13
    February 3
    March 3


    12:00pm (ET)

    FORMAT
    Webinar

    INSTRUCTIONS
    Instructions will be sent via email prior to the event.

    COST
    Per webinar
    $50 member, $100 non-member
    Package (all 6 webinars)
    $200 member, $300 non-member

     

 

CONTACT INFO

Miranda Boyer

CCCA Events Team