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Law departments have difficulty in communicating the value they provide to the organization if they do not have solid performance data. They need key performance indicators (kpis) that capture and communicate the developmental and strategic contributions of the department in a measurable fashion. This session covers:
- Changing the organization’s expectations of the law department;
- Selecting corporate kpis that align with the law department;
- Using scorecards and dashboards that make sense;
- Moving from managing risk to helping make business decisions quickly and intelligently;
- Selecting effective kpis and initiatives/actions for the law department; and
Communicating the value of the law department.